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0}.vpc-lc-availability>button+button{margin-left:-9px}.vpc-lc-availability>button[aria-pressed=true]{background:var(--vpc-status-success-bg);color:var(--vpc-status-success-fg);border-color:var(--vpc-status-success-border);font-weight:var(--vpc-weight-semibold)}.vpc-lc-stale{margin:0;padding:var(--vpc-space-2) var(--vpc-space-4);background:var(--vpc-status-waiting-bg);color:var(--vpc-status-waiting-fg);font-size:var(--vpc-text-13)}.vpc-lc-panel{flex:1;min-width:0;min-height:0;display:flex;flex-direction:column;overflow:auto;container:livechat-panel / inline-size}.vpc-lc-gate{max-width:60ch;margin:var(--vpc-space-6) auto;padding:var(--vpc-space-5);display:grid;gap:var(--vpc-space-3)}.vpc-lc-gate h2{margin:0;font-size:var(--vpc-text-18)}.vpc-lc-gate p{margin:0;color:var(--vpc-text-secondary)}.vpc-lc-inbox{display:grid;grid-template-columns:minmax(260px,320px) minmax(0,1fr);flex:1;min-width:0;min-height:0}.vpc-lc-inbox-open{grid-template-columns:minmax(260px,320px) minmax(0,1fr) minmax(220px,270px)}.vpc-lc-list{border-right:1px solid var(--vpc-border-subtle);display:flex;flex-direction:column;min-width:0;min-height:0}.vpc-lc-filters{display:grid;gap:var(--vpc-space-2);padding:var(--vpc-space-3);border-bottom:1px solid var(--vpc-border-subtle)}.vpc-lc-pills{display:flex;flex-wrap:wrap;gap:4px}.vpc-lc-pill{font:inherit;font-size:var(--vpc-text-12);padding:3px 9px;border-radius:var(--vpc-radius-full);border:1px solid var(--vpc-border-subtle);background:transparent;color:var(--vpc-text-secondary);cursor:pointer;display:inline-flex;align-items:center;gap:6px;min-height:var(--vpc-control-small)}.vpc-lc-pill[aria-pressed=true]{background:var(--vpc-brand-blue-fill);border-color:var(--vpc-brand-blue-fill);color:var(--vpc-text-on-brand);font-weight:var(--vpc-weight-semibold)}.vpc-lc-count{background:var(--vpc-status-urgent-fg);color:var(--vpc-surface-page);border-radius:var(--vpc-radius-full);padding:0 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var(--vpc-space-1);font-size:var(--vpc-text-12);letter-spacing:.1em;text-transform:uppercase;color:var(--vpc-text-muted);font-weight:var(--vpc-weight-semibold);position:relative}.vpc-lc-section-hot{color:var(--vpc-status-urgent-fg)}.vpc-lc-section-live{justify-content:flex-start;gap:var(--vpc-space-2)}.vpc-lc-section-live>span:first-child{display:inline-flex;align-items:center;gap:8px;color:var(--vpc-status-success-fg)}.vpc-lc-row{display:grid;grid-template-columns:32px minmax(0,1fr);gap:var(--vpc-space-3);width:100%;text-align:left;padding:var(--vpc-space-3);border:0;border-bottom:1px solid var(--vpc-border-subtle);background:transparent;color:inherit;font:inherit;cursor:pointer}.vpc-lc-row:hover{background:var(--vpc-row-hover)}.vpc-lc-row-open{background:var(--vpc-surface-raised);box-shadow:inset 3px 0 0 var(--vpc-brand-blue)}.vpc-lc-row-main{display:grid;gap:2px;min-width:0}.vpc-lc-row-top{display:flex;justify-content:space-between;gap:var(--vpc-space-2);align-items:baseline}.vpc-lc-row-name{font-weight:var(--vpc-weight-semibold);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.vpc-lc-row-time{font-size:var(--vpc-text-12);color:var(--vpc-text-muted);flex:none;font-variant-numeric:tabular-nums}.vpc-lc-row-snippet{font-size:var(--vpc-text-13);color:var(--vpc-text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.vpc-lc-row-meta{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin-top:2px}.vpc-lc-face{width:32px;height:32px;border-radius:50%;display:grid;place-items:center;font-size:var(--vpc-text-12);font-weight:700;background:var(--vpc-surface-sunken);color:var(--vpc-text-secondary);flex:none}.vpc-lc-face-lg{width:40px;height:40px;font-size:var(--vpc-text-13)}.vpc-lc-face-ai{background:var(--vpc-status-info-bg);color:var(--vpc-status-info-fg);box-shadow:inset 0 0 0 1px var(--vpc-status-info-border)}.vpc-lc-face-me{background:var(--vpc-status-success-bg);color:var(--vpc-status-success-fg)}.vpc-lc-face-mate{background:var(--vpc-brand-violet-subtle);color:var(--vpc-brand-violet)}.vpc-lc-face-emergency{background:var(--vpc-status-urgent-bg);color:var(--vpc-status-urgent-fg)}.vpc-lc-route{font-size:var(--vpc-text-12);font-weight:var(--vpc-weight-semibold);padding:1px 7px;border-radius:4px;white-space:nowrap;background:var(--vpc-status-neutral-bg);color:var(--vpc-status-neutral-fg);width:max-content}.vpc-lc-route-practice{background:var(--vpc-status-success-bg);color:var(--vpc-status-success-fg)}.vpc-lc-route-job{background:var(--vpc-brand-violet-subtle);color:var(--vpc-brand-violet)}.vpc-lc-route-client{background:var(--vpc-status-info-bg);color:var(--vpc-status-info-fg)}.vpc-lc-route-patient{background:var(--vpc-status-waiting-bg);color:var(--vpc-status-waiting-fg)}.vpc-lc-state{font-size:var(--vpc-text-12);color:var(--vpc-text-muted);font-variant-numeric:tabular-nums}.vpc-lc-state-waiting{color:var(--vpc-status-waiting-fg)}.vpc-lc-state-reply{color:var(--vpc-status-info-fg);font-weight:var(--vpc-weight-semibold)}.vpc-lc-state-emergency{color:var(--vpc-status-urgent-fg);font-weight:var(--vpc-weight-semibold)}.vpc-lc-empty{padding:var(--vpc-space-4);color:var(--vpc-text-muted);margin:0}.vpc-lc-muted{color:var(--vpc-text-muted);font-size:var(--vpc-text-13);margin:0}.vpc-lc-today{padding:var(--vpc-space-6);display:grid;min-width:0;gap:var(--vpc-space-4);align-content:start}.vpc-lc-hello{margin:0;font-size:var(--vpc-text-24)}.vpc-lc-hello small{display:block;font-size:var(--vpc-text-13);color:var(--vpc-text-muted);font-weight:var(--vpc-weight-regular)}.vpc-lc-tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,200px),1fr));gap:var(--vpc-space-3)}.vpc-lc-tile{display:grid;gap:2px;padding:var(--vpc-space-4);border-radius:var(--vpc-radius-lg);text-align:left;font:inherit;color:inherit;background:var(--vpc-surface-raised);border:1px solid var(--vpc-border-subtle)}.vpc-lc-tile span{font-size:var(--vpc-text-12);color:var(--vpc-text-muted)}.vpc-lc-tile b{font-size:var(--vpc-text-24);line-height:1.1;font-variant-numeric:tabular-nums}.vpc-lc-tile small{font-size:var(--vpc-text-12);color:var(--vpc-text-muted)}.vpc-lc-tile-hero{border-color:var(--vpc-brand-blue)}.vpc-lc-tile-warn{border-color:var(--vpc-status-waiting-border);background:var(--vpc-status-waiting-bg);cursor:pointer}.vpc-lc-tile-warn b{color:var(--vpc-status-waiting-fg)}.vpc-lc-chat{display:flex;flex-direction:column;min-width:0;min-height:0}.vpc-lc-chat-head{display:flex;flex-wrap:wrap;align-items:center;gap:var(--vpc-space-3);padding:var(--vpc-space-3) var(--vpc-space-4);border-bottom:1px solid var(--vpc-border-subtle)}.vpc-lc-back{display:none;background:none;border:0;color:inherit;cursor:pointer;padding:4px;min-width:var(--vpc-control-small);min-height:var(--vpc-control-small);align-items:center;justify-content:center}.vpc-lc-chat-title{min-width:0;flex:1 1 200px}.vpc-lc-chat-title h2{margin:0;font-size:var(--vpc-text-16)}.vpc-lc-chat-title p{margin:0;font-size:var(--vpc-text-12);color:var(--vpc-text-muted)}.vpc-lc-actions{display:flex;flex-wrap:wrap;gap:6px;align-items:center}.vpc-lc-note{font-size:var(--vpc-text-12);color:var(--vpc-text-muted)}.vpc-lc-mine{font-size:var(--vpc-text-12);color:var(--vpc-status-success-fg);border:1px solid var(--vpc-status-success-border);border-radius:var(--vpc-radius-full);padding:2px 8px}.vpc-lc-btn{font:inherit;font-size:var(--vpc-text-13);font-weight:var(--vpc-weight-semibold);padding:5px 11px;border-radius:var(--vpc-radius-sm);border:1px solid var(--vpc-border-subtle);background:transparent;color:var(--vpc-text-primary);cursor:pointer;display:inline-flex;align-items:center;gap:6px;white-space:nowrap;min-height:var(--vpc-control-small)}.vpc-lc-btn:disabled{opacity:.5;cursor:default}.vpc-lc-btn-small{font-size:var(--vpc-text-12);padding:3px 9px;min-height:var(--vpc-control-small);width:max-content}.vpc-lc-btn-take{background:var(--vpc-brand-blue-fill);border-color:var(--vpc-brand-blue-fill);color:var(--vpc-text-on-brand)}.vpc-lc-btn-take:hover:not(:disabled){background:var(--vpc-brand-blue-fill-hover)}.vpc-lc-btn-ai{background:var(--vpc-status-info-bg);border-color:var(--vpc-status-info-border);color:var(--vpc-status-info-fg)}.vpc-lc-btn-red{background:var(--vpc-status-urgent-bg);border-color:var(--vpc-status-urgent-border);color:var(--vpc-status-urgent-fg)}.vpc-lc-btn-green{background:var(--vpc-status-success-bg);border-color:var(--vpc-status-success-border);color:var(--vpc-status-success-fg)}.vpc-lc-btn-amber{background:var(--vpc-status-waiting-bg);border-color:var(--vpc-status-waiting-border);color:var(--vpc-status-waiting-fg)}.vpc-lc-btn-violet{background:var(--vpc-brand-violet-subtle);border-color:var(--vpc-brand-violet);color:var(--vpc-brand-violet)}.vpc-lc-confirming{background:var(--vpc-status-urgent-fg);border-color:var(--vpc-status-urgent-fg);color:var(--vpc-surface-page)}.vpc-lc-banner{margin:var(--vpc-space-3) var(--vpc-space-4) 0;padding:var(--vpc-space-2) var(--vpc-space-3);border-radius:var(--vpc-radius-md);border:1px solid;font-size:var(--vpc-text-13)}.vpc-lc-banner-blue{background:var(--vpc-status-info-bg);border-color:var(--vpc-status-info-border);color:var(--vpc-status-info-fg)}.vpc-lc-banner-amber{background:var(--vpc-status-waiting-bg);border-color:var(--vpc-status-waiting-border);color:var(--vpc-status-waiting-fg)}.vpc-lc-banner-red{background:var(--vpc-status-urgent-bg);border-color:var(--vpc-status-urgent-border);color:var(--vpc-status-urgent-fg)}.vpc-lc-problem,.vpc-lc-inline-error{color:var(--vpc-status-urgent-fg);font-size:var(--vpc-text-13);margin:0}.vpc-lc-problem{padding:var(--vpc-space-2) var(--vpc-space-4)}.vpc-lc-saved{color:var(--vpc-status-success-fg);font-size:var(--vpc-text-13);margin:0}.vpc-lc-thread{flex:1;min-height:0;overflow:auto;padding:var(--vpc-space-4);display:flex;flex-direction:column;gap:var(--vpc-space-3)}.vpc-lc-msg{max-width:min(78%,62ch);display:grid;gap:3px}.vpc-lc-msg-ai,.vpc-lc-msg-human{align-self:flex-end;justify-items:end}.vpc-lc-msg-who,.vpc-lc-msg-edited,.vpc-lc-seen{margin:0;font-size:var(--vpc-text-12);color:var(--vpc-text-muted)}.vpc-lc-bubble{padding:var(--vpc-space-2) var(--vpc-space-3);border-radius:var(--vpc-radius-bubble);white-space:pre-wrap;overflow-wrap:anywhere;background:var(--vpc-bubble-other-bg);color:var(--vpc-bubble-other-fg);font-size:var(--vpc-text-14)}.vpc-lc-msg-ai .vpc-lc-bubble{background:var(--vpc-status-info-bg);color:var(--vpc-text-primary);border:1px solid var(--vpc-status-info-border)}.vpc-lc-msg-human .vpc-lc-bubble{background:var(--vpc-bubble-own-bg);color:var(--vpc-bubble-own-fg)}.vpc-lc-msg-held .vpc-lc-bubble{background:transparent;border:1px dashed var(--vpc-status-waiting-border);color:var(--vpc-text-secondary)}.vpc-lc-msg-actions{display:flex;gap:var(--vpc-space-3);margin:0}.vpc-lc-msg-actions button{background:none;border:0;color:var(--vpc-text-link);font:inherit;font-size:var(--vpc-text-12);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;min-height:var(--vpc-control-small);min-width:var(--vpc-control-small);padding:0 4px}.vpc-lc-msg-actions button:hover{text-decoration:underline}.vpc-lc-system{align-self:center;margin:0;font-size:var(--vpc-text-12);color:var(--vpc-text-muted);border:1px dashed var(--vpc-border-subtle);border-radius:var(--vpc-radius-full);padding:2px 12px}.vpc-lc-card{display:grid;gap:2px;padding:var(--vpc-space-2) var(--vpc-space-3);border:1px solid var(--vpc-border-subtle);border-radius:var(--vpc-radius-md);font-size:var(--vpc-text-13);max-width:40ch}.vpc-lc-files{display:flex;flex-wrap:wrap;gap:6px}.vpc-lc-file{display:inline-flex;align-items:center;gap:6px;font:inherit;font-size:var(--vpc-text-12);padding:4px 8px;border-radius:var(--vpc-radius-sm);border:1px solid var(--vpc-border-subtle);background:var(--vpc-surface-raised);color:inherit;cursor:pointer;min-height:var(--vpc-control-small)}.vpc-lc-typing{display:flex;align-items:center;gap:8px;margin:0;padding:0 var(--vpc-space-4) var(--vpc-space-2);font-size:var(--vpc-text-12);color:var(--vpc-text-muted);font-style:italic}.vpc-lc-dots{display:inline-flex;gap:3px}.vpc-lc-dots i{width:4px;height:4px;border-radius:50%;background:currentColor}.vpc-lc-composer{border-top:1px solid var(--vpc-border-subtle);padding:var(--vpc-space-3) var(--vpc-space-4);display:grid;gap:var(--vpc-space-2)}.vpc-lc-field input,.vpc-lc-details input{min-height:var(--vpc-target-min)}.vpc-lc-reply,.vpc-lc-editor textarea,.vpc-lc-notes textarea,.vpc-lc-train textarea,.vpc-lc-brain textarea,.vpc-lc-block textarea,.vpc-lc-field textarea,.vpc-lc-field input,.vpc-lc-details input{font:inherit;font-size:var(--vpc-text-14);width:100%;box-sizing:border-box;resize:vertical;background:var(--vpc-surface-sunken);color:var(--vpc-text-primary);border:1px solid var(--vpc-border-input);border-radius:var(--vpc-radius-md);padding:var(--vpc-space-2) var(--vpc-space-3)}.vpc-lc-reply:focus{outline:var(--vpc-focus-width) solid var(--vpc-focus-ring);outline-offset:1px}.vpc-lc-composer-tools{display:flex;flex-wrap:wrap;align-items:center;gap:var(--vpc-space-2)}.vpc-lc-grow{flex:1}.vpc-lc-locked{display:flex;flex-wrap:wrap;align-items:center;gap:var(--vpc-space-3);margin:0;padding:var(--vpc-space-3);border:1px dashed var(--vpc-border-subtle);border-radius:var(--vpc-radius-md);background:var(--vpc-surface-sunken);font-size:var(--vpc-text-13);color:var(--vpc-text-secondary)}.vpc-lc-locked>span{flex:1 1 240px}.vpc-lc-unsent{margin:0;border-left:3px solid var(--vpc-status-waiting-border);padding-left:var(--vpc-space-2);font-size:var(--vpc-text-13);color:var(--vpc-text-secondary)}.vpc-lc-editor{display:grid;gap:var(--vpc-space-2);width:min(60ch,100%);justify-items:stretch}.vpc-lc-editor fieldset{border:0;padding:0;margin:0;display:grid;gap:4px;font-size:var(--vpc-text-13)}.vpc-lc-editor label{font-size:var(--vpc-text-13);display:flex;gap:6px;align-items:center}.vpc-lc-editor-buttons{display:flex;flex-wrap:wrap;gap:var(--vpc-space-2);align-items:center}.vpc-lc-side{border-left:1px solid var(--vpc-border-subtle);padding:var(--vpc-space-4);display:flex;flex-direction:column;gap:var(--vpc-space-2);overflow:auto;min-height:0;font-size:var(--vpc-text-13)}.vpc-lc-side h3{margin:var(--vpc-space-3) 0 0;font-size:var(--vpc-text-12);letter-spacing:.12em;text-transform:uppercase;color:var(--vpc-text-muted)}.vpc-lc-side h3:first-child{margin-top:0}.vpc-lc-kv{display:grid;gap:4px;margin:0}.vpc-lc-kv>div{display:grid;grid-template-columns:88px minmax(0,1fr);gap:var(--vpc-space-2)}.vpc-lc-kv dt{color:var(--vpc-text-muted)}.vpc-lc-kv dd{margin:0;overflow-wrap:anywhere}.vpc-lc-why{margin:0;font-size:var(--vpc-text-12);color:var(--vpc-text-muted)}.vpc-lc-earlier{list-style:none;margin:0;padding:0;display:grid;gap:4px}.vpc-lc-earlier button{background:none;border:0;padding:0;color:var(--vpc-text-link);font:inherit;text-align:left;cursor:pointer;min-height:var(--vpc-control-small)}.vpc-lc-journey{list-style:none;margin:0;padding:0;display:grid;gap:3px}.vpc-lc-journey li{display:flex;justify-content:space-between;gap:var(--vpc-space-2)}.vpc-lc-journey li 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li:first-child{border-top:0}.vpc-lc-online,.vpc-lc-offline{width:8px;height:8px;border-radius:50%;flex:none}.vpc-lc-online{background:var(--vpc-status-success-fg)}.vpc-lc-offline{border:1.5px solid var(--vpc-text-muted)}@container livechat-panel (max-width: 1100px){.vpc-lc-inbox-open{grid-template-columns:minmax(240px,300px) minmax(0,1fr)}.vpc-lc-inbox-open .vpc-lc-side{display:none}.vpc-lc-teach{grid-template-columns:minmax(0,1fr)}}@container livechat-panel (max-width: 720px){.vpc-lc-inbox,.vpc-lc-inbox-open{grid-template-columns:minmax(0,1fr)}.vpc-lc-inbox:not(.vpc-lc-inbox-open){grid-template-rows:minmax(240px,1fr) auto}.vpc-lc-list{border-right:0;border-bottom:1px solid var(--vpc-border-subtle)}.vpc-lc-inbox-open .vpc-lc-list{display:none}.vpc-lc-back{display:inline-flex}}@media(prefers-reduced-motion:reduce){.vpc-lc-page *{transition:none!important;animation:none!important}}.vpc-lc-alerts{position:fixed;right:var(--vpc-space-4);bottom:calc(var(--vpc-space-4) + 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header{color:var(--vpc-status-success-fg)}.vpc-lc-alert-waiting{border-left-color:var(--vpc-status-waiting-fg)}.vpc-lc-alert-waiting header{color:var(--vpc-status-waiting-fg)}.vpc-lc-alert-emergency{border-left-color:var(--vpc-status-urgent-fg);background:var(--vpc-status-urgent-bg)}.vpc-lc-alert-emergency header{color:var(--vpc-status-urgent-fg)}.vpc-lc-alert-browsing{border-left-color:var(--vpc-brand-violet)}.vpc-lc-alert-browsing header{color:var(--vpc-brand-violet)}.vpc-lc-alert-new{border-left-color:var(--vpc-border-subtle);opacity:.8}.vpc-lc-alert-new header{color:var(--vpc-text-muted)}.vpc-lc-alert-more{margin:0;text-align:right;font-size:var(--vpc-text-12);color:var(--vpc-text-muted)}@media(prefers-reduced-motion:no-preference){.vpc-lc-alert-practice{animation:vpc-lc-flash 1.6s ease-in-out infinite}@keyframes vpc-lc-flash{50%{box-shadow:0 0 0 5px var(--vpc-status-success-bg),var(--vpc-shadow-lg)}}}.vpc-lc-scard>.btn,.vpc-lc-scard>.vpc-lc-btn{justify-self:start}.vpc-lc-page small,.vpc-lc-alerts small,.vpc-lc-settings small{font-size:var(--vpc-text-12)}